Delivery

We would like to inform you that due to unprecedented demand, orders are taking longer than usual. Please allow up to 7 days for orders to reach you. Thank you for your patience.

 

You can take advantage of our free delivery service when you place an order over £50

If your order is under £50, you can select one of two options.

Standard Delivery

Standard Delivery:  £3.95.  Please allow 5-10 days as we are experiencing delays at present.

Express 2 - 3 Day Delivery – Mainland UK (excludes UK Islands & Scottish Highlands & Islands)  £10.00

Express delivery is available for customers who place their order by 1100hrs.  This service guarantees delivery by 4pm 2 days later .  Orders placed on a Friday will be delivered on Monday and there is no delivery service on Saturdays or Sundays.

Orders placed after 1100hrs will be sent the following day.   Orders placed on Saturdays and Sundays will be processed on Monday.   Public holiday orders are processed on our return.

Click & Collect Service

We are delighted to offer a "Click & Collect" service from our business premises at Unit B, Foldgate Lane, Ludlow SY8 1LS. We are open Mon-Fri 0830hrs - 1700hrs. You will find us located next to Pets at Home, opposite the Travelodge.

Overseas Orders

If you are ordering within Europe, our delivery charges are broken down based on the total weight of your order.  

Up to 2 kilos - £11

2 kilos and above - £25

Rest of world - £45